Logistics Specialist

Jan 2023 - Present

Coordinated international shipments ensuring on-time delivery and customs compliance. Collaborated with suppliers, freight forwarders, and warehouse staff to streamline supply chain processes. Supported logistics team with shipping documents and delivery schedules. Maintained vendor and carrier communication to resolve delays. Used Samsara, TMW, and ELD systems to improve efficiency.

Accounts Management Coordinator and Shared Services Specialist

Jan 2021 - Jan 2023

Developed strong customer relationships through timely and accurate communications. Resolved customer issues promptly. Monitored and updated account records. Managed client communications regarding bounced checks and scheduled appointments for title releasing. Submitted loan documents to banks and handled notarial processes. Safeguarded petty cash funds and maintained detailed transaction records.

Front Desk Officer

Jan 2019 - Jan 2020

Answered phone calls and emails, welcomed visitors, and supported teaching and administrative staff by providing information to students and parents. Managed budgets, records, and contracts. Performed clerical duties including updating records such as class schedules, coordinating meetings, parent-teacher conferences, and managing academic transcripts.