Rhalf
Details
English:
Fluent/Native
Wise, Bank Transfer
Full-time
Not specified
Not specified
Operating System: Windows 11 / Android Familiar with Google Workspace, Microsoft Office, CRM tools, email support, and online communication platforms.
No
China Standard Time
(UTC+08:00)
Experiences
Virtual Assistant for Cold Calling
Apr 2025 - Mar 2026
Handled outbound cold calling for Cal Contractors, reaching out to homeowners to identify potential renovation and construction needs, qualify leads, and schedule appointments for project consultations.
Skills Learned
Customer Service Representative
Feb 2022 - Mar 2025
Provided inbound/outbound support for prepaid card accounts, handling transactions, disputes, and account management while meeting KPIs and maintaining compliance.
Skills Learned
Customer Service Representative
Mar 2021 - Jan 2022
Handled inbound calls, emails, and chats to resolve customer inquiries, billing, and technical issues while ensuring account security and meeting performance targets in a fast-paced environment.
Skills Learned