Customer Service Associate

Mar 2017 - Present

Provides ongoing customer service support, addressing inquiries and ensuring customer satisfaction in a service-oriented environment.

Data Miner

May 2016 - Feb 2017

Conducted data mining activities to extract and analyze data for business insights and decision-making support.

VCM Trainer (Vote Counting Machine)

Feb 2016 - Apr 2016

Trained personnel on the operation and handling of Vote Counting Machines to ensure proper use during elections.

Acquisition Associate

Mar 2015 - Feb 2016

Performed acquisition tasks in an online job setting, supporting business operations and client acquisition efforts.

Technical Representative I

Aug 2012 - Mar 2015

Provided technical support and assistance to customers, troubleshooting issues and ensuring resolution to maintain service quality.

Customer Service Representative

Nov 2011 - Jul 2012

Handled customer service tasks including responding to customer inquiries and providing solutions to improve customer experience.

Customer Service Representative

Jul 2010 - Aug 2011

Provided customer service support, addressing client inquiries and resolving issues to maintain customer satisfaction.

PCOS Technician (Precint Count Optical Scanner)

May 2010 - May 2010

Responsible for monitoring the operation of PCOS machines to ensure accurate and efficient vote counting during elections.