Account Manager

Jul 2016 - Apr 2025

Managed IFM accounts including multi-skilled technicians, housekeeping, receptionist, security, office support, and messengers for 263 personnel across multiple accounts. Ensured customer satisfaction, timely payments, compliance with government and client safety regulations, and provided training and guidance to subordinates.

Mechanical Engineer (Procurement)

Apr 2013 - Dec 2015

Supplied cost-effective, quality mechanical materials for Saudi ARAMCO projects. Prepared purchase requisitions, coordinated with approved suppliers for quotations, created comparison sheets, prepared contracts and purchase orders, coordinated inspections per ARAMCO standards, and assisted bidding and quality control departments.

Mechanical Engineer (Procurement)

Mar 2010 - Dec 2012

Supplied cost-effective, quality materials for construction projects and monitored site construction per Royal Commission standards. Coordinated with warehouse and construction managers for material delivery, prepared purchase requisitions, obtained supplier quotations, created comparison sheets, prepared purchase orders and sub-contract documents, and maintained procurement records.

Tenant Relations Officer (TRO)

Oct 2006 - Mar 2010

Managed tenants inside the mall from ingress to egress. Conducted pre-construction orientations, checked construction plans, monitored submission of plans and requirements, prepared progress reports, conducted regular inspections, ensured compliance with house rules, and ensured timely rental payments in collaboration with credit and collection teams.

Surveillance Monitoring Personnel

May 2002 - Oct 2006

Monitored and detected unusual movements and irregular transactions of employees and customers inside the casino. Coordinated with other divisions for apprehension of unruly or unscrupulous customers and employees as necessary.

Supplier Quality Engineer (SQE)

Nov 1998 - Feb 2001

Coordinated with vendors to ensure raw materials and spare parts met standards for hard disk drive production. Provided technical assistance on inspections, designed and revised work procedures, performed failure analysis, initiated process improvements, promoted ISO9002 activities, monitored inspection data flow, and communicated quality issues with suppliers.