Team Manager

Nov 2022 - Present

Leading and managing a team to achieve business goals, ensuring employee satisfaction, and maintaining high standards of customer service within a positive team environment.

Business Intelligence Analyst/Reports Analyst

Jan 2022 - Jan 2023

Analyzing business data and preparing reports to support decision-making processes, improving procurement and employee satisfaction services through data-driven insights.

Customer Service Representative

Sep 2018 - Present

Providing excellent customer service, handling inquiries and resolving issues efficiently, multitasking and managing time effectively to meet customer satisfaction goals.

Customer Service Representative

Oct 2017 - Aug 2018

Delivering customer support, addressing client concerns, and maintaining high service standards to enhance customer experience.

Customer Service Representative

Feb 2015 - Feb 2015

Handling customer inquiries and providing support to ensure customer satisfaction and retention.

Service Crew

Jul 2013 - Nov 2014

Providing customer service, preparing food orders, maintaining cleanliness, and ensuring a positive dining experience for customers.