Outlet Cashier

Sep 2024 - Jan 2026

Greet customers with a friendly demeanor and welcoming attitude. Handle cash transactions, give correct change, check for counterfeit bills, and process credit/debit card and check payments securely. Assist customers with inquiries and concerns promptly.

Front Office Receptionist

Dec 2023 - Jun 2024

Greet and welcome guests per Wyndham standards. Answer inquiries about hotel services, facilities, and hours. Log and deliver packages, mail, and messages. Review Front Office logs daily. Assist Front Office Manager with coordination duties. Maintain knowledge of hospitality terminology and emergency procedures. Complete shift checklist tasks efficiently.

Restaurant Hostess cum Cashier (Pre-opening Team)

Oct 2022 - Nov 2023

Welcome guests and make them comfortable while waiting. Manage reservations and seat guests accordingly. Provide accurate wait times and monitor waiting lists. Escort customers to dining or bar areas and provide menus. Address customer complaints promptly. Report daily restaurant business and issues to management.

Senior TESOL/TEFL Teacher

May 2021 - May 2022

Teach English to Chinese, Korean, and Japanese students online. Prepare and study teaching materials before lessons. Conduct one-on-one video lessons within prescribed time. Provide corrective feedback and ensure student comprehension. Create lesson memos with feedback on discussed topics.

Hostess

Jan 2017 - Mar 2018

Provide outstanding service to passengers. Monitor VIP and invitation-only passengers traveling under Emirates Airlines. Track flight details including date, time, and gate number. Welcome passengers with a smile, guide them to seats, inform about lounge offerings including buffet and ala carte menus, and introduce them to attending staff. Ensure passenger comfort and satisfaction.

Food And Beverage Attendant

Oct 2013 - Dec 2015

Welcome hotel guests with a smile and greet them. Offer beverages and upsell high-end cocktail drinks. Accept payments from guests. Mix cocktails and mocktails. Maintain knowledge of spirits and liqueurs. Manage opening and closing inventory control of the bar.