Sales Manager

Jun 2022 - Present

Prepare quarterly and yearly strategic plans. Maximize job performance aligned with the hotel's mission. Increase room occupancy by bringing guests through sales calls, achieving monthly quotas, and maintaining client relationships. Promote hotel facilities to attract clients. Coordinate billing with accounting. Deliver proposals on time. Submit sales activity reports.

Revenue Manager/Head of Sales / Senior Sales Executive / Sales Executive

Feb 2008 - Apr 2022

Managed revenue and sales operations at a 4-star resort hotel. Led sales teams and executed strategies to maximize hotel revenue. Developed client relationships and coordinated sales activities to meet targets. Oversaw senior and executive sales functions to ensure effective market penetration and customer satisfaction.

Reservation Officer/Sales Executive

May 2006 - Feb 2008

Handled reservations and sales duties, managing bookings and customer inquiries. Supported sales efforts to increase hotel occupancy and client satisfaction. Coordinated with other departments to ensure smooth operations and guest services.

Resort Operations Officer/Front Desk Officer

Jan 2005 - Apr 2006

Managed front desk operations and resort activities. Provided guest services, handled check-ins and check-outs, and resolved guest issues. Coordinated daily resort operations to ensure guest satisfaction and operational efficiency.

Hotel Finance Assistant

Aug 2004 - Dec 2004

Assisted in hotel financial operations including billing and accounting support. Maintained financial records and coordinated with other departments to ensure accurate financial reporting.

Receptionist/Owners Relationship Manager

Dec 2000 - Jul 2004

Managed reception duties and maintained relationships with hotel owners. Provided customer service, handled inquiries, and supported hotel operations across multiple locations.

Cashier/Supervisor

Apr 1997 - Oct 2000

Supervised cashier operations and staff. Managed cash handling, customer service, and daily sales reporting. Ensured smooth operation of food service outlets.

Student Assistant

Oct 1995 - Mar 1997

Provided assistance in computer center operations. Supported students and staff with technical and administrative tasks.