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Mbali

South AfricaCountry Flag
Live chat agent, with a focus on quick, efficient, client-satisfying communication that results in client retention.
Live chat agent, with a focus on quick, efficient, client-satisfying communication that results in client retention.

Details

🌐 Languages

English:

Fluent/Native

Zulu:

Fluent/Native

Afrikaans:

Fluent/Native

Sotho:

Fluent/Native

Venda:

Fluent/Native

Tsonga:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, PayPal

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Windows 11

📷 Webcam

Yes

🕰️ Time zone

Greenwich Mean Time

(UTC±00:00)

Experiences

Rem

Real Estate Intern/Sales Assistant

Jan 2025 - Sep 2025

Conducted property viewings, road shows, expos and show houses. Assisted clients and handled client queries. Generated new leads through cold calling, door knocking and social media outreach. Developed a strong understanding of the Johannesburg property market.

Skills Learned

💼Sales - Intermediate
📈Marketing - Intermediate
🛠General - Advanced

Social Platforms Used

Other
TikTok
YouTube
Instagram
Facebook
LinkedIn
Twitter

Software Used

📑Google Sheets
🗣️Microsoft Teams
📹Zoom
✂️Capcut
🖌️Canva
Alx

Virtual assistant

May 2024 - Nov 2024

Planning meetings, business trips-travel arrangements. Taking meeting notes. Keeping my boss up to date and on track with his schedule.

Skills Learned

🛠General - Advanced
🎬Editing - Intermediate
💬Chatting - Intermediate

Social Platforms Used

Facebook
TikTok
WhatsApp
Telegram
LinkedIn

Software Used

🖌️Canva
✂️Capcut
🗣️Microsoft Teams
📹Zoom