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Cassandra

PhilippinesCountry Flag
Customer Support Assistant | Administrative & Operations Support
Customer Support Assistant | Administrative & Operations Support

Details

🌐 Languages

English:

Fluent/Native

Tagalog:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, PayPal, Wise

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Windows

📷 Webcam

No

🕰️ Time zone

China Standard Time

(UTC+08:00)

Experiences

Proptiply

Admin Executive

Feb 2022 - Jan 2026

Assist in planning and executing company events and logistics. Serve as first point of contact for students and support queries. Perform duties assigned by management. Generate reports and assist in data handling. Provide administrative support to executives and senior management.

Skills Learned

🛠General - Intermediate
Animas Centre for Coaching

Course Development Administrator

Feb 2021 - Jan 2022

Performed general administrative tasks, organized workshops for trainers, developed and maintained filing systems, and wrote and distributed email and correspondence memos.

Skills Learned

🛠General - Intermediate
Next Level SG

Sales Support Assistant

Aug 2020 - Nov 2023

Provided calendar and email support for a digital agency. Supported administrative tasks and client follow-ups to ensure smooth operations.

Skills Learned

🛠General - Intermediate
Expert DOJO

Marketing & Outreach Assistant

Aug 2020 - Dec 2021

Identified promising startups and relevant events for VC outreach. Developed and maintained a filing system. Wrote and distributed email and correspondence memos to support marketing and outreach efforts.

Skills Learned

📈Marketing - Intermediate
AMZ Advisers

Podcast Research VA

Jul 2020 - Mar 2025

Researched podcast opportunities within digital marketing and e-commerce niches to support outreach and marketing efforts.

Skills Learned

🛠General - Intermediate
Chronos Ventures LLC

VA / Lead Generation

Nov 2019 - Jun 2020

Managed email communications, found prospective clients, performed general tasks, and completed other duties as requested to support lead generation efforts.

Skills Learned

🛠General - Intermediate
Wowbox Japan

Influencer Outreach VA

Nov 2019 - Jun 2020

Identified and contacted influencers for YouTube and Instagram promotions to enhance brand visibility and marketing campaigns.

Skills Learned

📈Marketing - Intermediate

Social Platforms Used

Instagram
YouTube
Sourceum Research

Research Assistant

Aug 2016 - Nov 2016

Conducted resume research using advanced search techniques on job boards, performed job hunting for executive positions, and conducted contact lookups using various online tools.

Skills Learned

🎯Recruitment - Intermediate
Minamul

E-commerce VA

Aug 2016 - Feb 2023

Manage Amazon Seller Central, conduct product research, and perform influencer outreach including email management. Manage Facebook page and product promotions. Provide customer service via email and social media. Prepare client spreadsheets and maintain online records in Google Spreadsheet. Schedule content and create posts for Facebook, Instagram, and Pinterest.

Skills Learned

🛠General - Intermediate

Social Platforms Used

Facebook
Instagram
Pinterest

Software Used

📑Google Sheets
Cat Search Inc

Research Associate

Aug 2016 - Nov 2016

Scheduled candidate interviews with clients, sourced and screened candidates from various recruitment channels, conducted interviews, endorsed qualified candidates, and assisted in business development and strategic planning.

Skills Learned

🎯Recruitment - Intermediate