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Milagros

PhilippinesCountry Flag
8 years customer service / technical support specialist
8 years customer service / technical support specialist

Details

🌐 Languages

English:

Fluent/Native

πŸ’Έ Preferred way of payment

Bank Transfer

πŸ’Ό Work type

Part-time

⏱️ Type speed

Not specified

πŸ›œ Internet speed

Not specified

πŸ’» Computer specs

Not specified

πŸ“· Webcam

No

πŸ•°οΈ Time zone

Pacific Standard Time

(UTC-08:00)

Experiences

Astutech Systems Corporation / ACS PRO GLOBAL

Telecommunication- Call center agent

Jun 2015 - Mar 2017

Provided assistance in scheduling and staffing of nursing homes handled by Advanced Care Staffing.

Skills Learned

πŸ› General - Intermediate
Teletech Philippines

Technical Helpdesk / Call Center Agent

Jun 2008 - Aug 2014

Provided technical support for broadband connection, guided customers on troubleshooting email and Internet issues.

Skills Learned

πŸ› General - Intermediate
Sta. Barbara School (Bulacan) Inc

Teacher / Admin / Clerical

Jun 2002 - Feb 2020

Taught Science subjects to Grade VI students. Organized time, space, and resources to balance heavy workloads and deadlines. Implemented various teaching strategies such as POE, Concept Mapping, Rotational Learning Stations, Small-Group Discussions, Diagrams, Demonstrations, Practical-Work, and Problem Solving. Identified students’ individual learning styles and adapted methods accordingly.

Skills Learned

πŸ› General - Intermediate
A KOMPYUTER HAUS (Computer Rental & Services)

Manager - Owner

Jan 2000 - Dec 2002

Managed computer rental and services business operations.

Skills Learned

πŸ› General - Intermediate
Hillsdale Academy

Chemistry/ Computer Teacher

Dec 1998 - Mar 2000

Taught Science and Chemistry subjects to Third Year High School students. Applied teaching strategies including POE, Concept Mapping, Rotational Learning Stations, Small-Group Discussions, Diagrams, Demonstrations, Practical-Work, and Problem Solving. Adapted teaching methods to accommodate different learning styles. Maintained classroom discipline and productive learning environment.

Skills Learned

πŸ› General - Intermediate
Trends Inc.

Field Interviewer

Oct 1998 - Dec 1998

Conducted surveys on different products as requested by clients.

Skills Learned

πŸ› General - Intermediate
Milwaukee Builders & Development

Executive Assistant to the President

Mar 1997 - Jun 1998

Screened calls, set appointments, created letters to suppliers.

Skills Learned

πŸ› General - Intermediate
Unspecified

Stock Clerk

Mar 1995 - Mar 1997

Handled stock clerical duties.

Skills Learned

πŸ› General - Intermediate
The Sisters of Mary School

Chemistry Teacher

Aug 1993 - Mar 1995

Taught Chemistry subjects.

Skills Learned

πŸ› General - Intermediate
Sto. Rosario Sapang Palay College (formerly Assumption College Sapang Palay)

Chemistry Teacher

May 1990 - Jul 1993

Taught Chemistry subjects.

Skills Learned

πŸ› General - Intermediate
Labtech Mfg. Industry (Labrador Tech. Electronics Company)

Curve Tracer Operator

Jul 1989 - Apr 1990

Selected defective diodes.

Skills Learned

πŸ› General - Intermediate
Tindahan (Wholesaler/retailer of grocery and school supplies)

Store Owner

Dec 1988 - May 1989

Responsible for the entire operation of the store.

Skills Learned

πŸ› General - Intermediate
RMC Tutoring Services

Private Tutor

Jan 1987 - Dec 1988

Tutored students at their homes and guided them in their assignments.

Skills Learned

πŸ› General - Intermediate
Unspecified

Administrative Assistant

Jan 1986 - Dec 1987

In charge of payroll, check preparation, petty cash disbursement, bookkeeping, and processing of delivery receipts.

Skills Learned

πŸ› General - Intermediate