Sales Executive - Admin Assistant

Jan 2019 - Jan 2026

Acted as sales executive representative offering available units in collaboration with pricing specialists. Assisted Accounting Department as Accounts Receivable by providing and creating invoices for clients as requested by the sales team. Handled invoice adjustments, credit applications, and cancellations upon approval. Maintained strict confidentiality across all records.

Customer Service Representative

Jan 2013 - Jan 2019

Received outbound calls following proper protocols and procedures. Practiced active listening to address and resolve customer concerns. Ensured all customer and client account information and records were kept safe and private. Guided customers through the resolution of their inquiries effectively.