Collection Specialist

Jan 2024 - Dec 2026

Managed accounts receivable and debt collection activities to ensure timely payment recovery and reduce delinquency. Applied financial analysis, compliance knowledge, and skip tracing techniques while maintaining positive customer relations through empathetic communication and negotiation.

Collection Specialist

Jan 2022 - Dec 2023

Handled debt collection processes to recover outstanding payments, reduce delinquency rates, and maintain steady cash flow. Utilized persistent negotiation, accurate account tracking, and empathetic communication to preserve professional customer relationships.