Logo
profile-picture

Kimberly

PhilippinesCountry Flag
I bring 10+ years of experience as a B2B Account Manager, specializing in client relations, operations, and coordination.
I bring 10+ years of experience as a B2B Account Manager, specializing in client relations, operations, and coordination.

Details

🌐 Languages

English:

Fluent/Native

πŸ’Έ Preferred way of payment

Bank Transfer

πŸ’Ό Work type

Full-time

⏱️ Type speed

Not specified

πŸ›œ Internet speed

Not specified

πŸ’» Computer specs

Not specified

πŸ“· Webcam

No

πŸ•°οΈ Time zone

Pacific Standard Time

(UTC-08:00)

Experiences

Manulife Financial (John Hancock 401K)

Client Account Manager

Jun 2011 - Sep 2019

β€œClient Account Manager (John Hancock Account) – Manulife Financial Managed B2B client relationships for the John Hancock account, handling policy servicing, client coordination, and account support. Ensured timely resolution of inquiries, maintained accurate records, and delivered high-quality service to meet client needs. Collaborated with internal teams to streamline processes and improve overa

Skills Learned

πŸ› General - Intermediate
πŸ’°Finance - Intermediate
πŸ’ΌSales - Intermediate

Social Platforms Used

Facebook
Discord
Instagram
LinkedIn
Pinterest
WhatsApp
Threads
TikTok
YouTube

Software Used

πŸ–ŒοΈCanva
βœ‚οΈCapcut
πŸ’ΌSlack
πŸ“‘Google Sheets
πŸ—£οΈMicrosoft Teams
πŸ“ΉZoom
πŸ“†Monday.com
❓Other
πŸ“²App Cloner