Danica
Details
English:
Fluent/Native
Tagalog:
Fluent/Native
Bank Transfer
Full-time
Not specified
Not specified
Not specified
No
Eastern Standard Time
(UTC-05:00)
Experiences
Walmart Back Office Seasonal Project Based
Feb 2026 - Apr 2026
Performed back office support tasks for Walmart on a seasonal project basis, assisting with administrative and operational duties.
Skills Learned
CSR (Blended Account) Chat & Phone Support
Aug 2022 - Nov 2025
Provided customer service support via chat and phone, handling inquiries and resolving issues for TTEC blended account.
Skills Learned
CSR (Blended Account) Chat & Email Support
Aug 2021 - Jul 2022
Managed customer service through chat and email support, addressing inquiries and providing solutions for 24-7 intouch blended account.
Skills Learned
CSR (Calls)
Mar 2019 - Jul 2019
Handled customer service calls, providing support and resolving customer concerns over the phone for 24/7.ai Philippines.
Skills Learned
CSR (Chat)
Sep 2018 - Jan 2019
Provided customer service support via chat, addressing customer inquiries and resolving issues efficiently for 24/7.ai Philippines.
Skills Learned
Cashier/ SalesClerk
Jul 2017 - May 2018
Handled cashier and sales clerk duties including customer service, sales transactions, and merchandise management at Otto Shoes Merchandise.
Skills Learned