Customer Support / Sales Representative / Cold Caller

Jan 2026 - Present

Customer Support

Jan 2025 - Jun 2025

Assisted clients with domestic and international travel bookings including flights, hotels, and tours. Secured high volume of confirmed bookings while providing excellent customer service. Handled inquiries, resolved reservation and itinerary issues, ensuring clients had accurate travel information. Built positive client relationships contributing to sales and satisfaction.

Tour Guide

Dec 2023 - Jan 2025

Provided engaging and informative tour experiences to diverse clients, ensuring high-quality service throughout tours. Assisted guests with needs, answered inquiries, ensured comfort and satisfaction. Secured tour bookings and contributed to sales growth through strong communication and relationship-building skills.

Sales Representative

Jan 2021 - Dec 2025

Promoted Anytime Fitness memberships, drove sales growth, and built strong relationships with members and potential clients. Served as primary contact for customer concerns, ensuring excellent service and supporting client satisfaction through effective account management and CSR-related responsibilities.