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Joahnalyn

PhilippinesCountry Flag
20 years professional experience from telecommunications and transitioned to insurance indistry
20 years professional experience from telecommunications and transitioned to insurance indistry

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

China Standard Time

(UTC+08:00)

Experiences

Manulife Philippines-Salaried Agency Program

Assistant Manager Sales Recruitment

May 2025 - Present

Responsible for attracting, screening, and selecting qualified individuals to become Financial Advisors. Identifies potential candidates, conducts interviews, explains career opportunities, and ensures applicants meet company and regulatory standards. Assists in driving sales performance and recruitment growth. Supports onboarding, training, and coaching financial advisors.

Skills Learned

🎯Recruitment - Intermediate
💼Sales - Intermediate
Manulife Philippines-Salaried Agency Program

Unit Head

May 2025 - Present

Leads the team of Financial Advisors and operation staff to achieve business goals. Manages daily activities, recruitment, training, and performance. Enforces compliance with company policies. Oversees policy underwriting/renewals and drives sales performance. Ensures client satisfaction, manages operational risks, and boosts productivity.

Skills Learned

💼Sales - Intermediate
🎯Recruitment - Intermediate
Smart Communications, Inc.

Store Manager

May 2023 - Apr 2025

Manages daily store operations including inventory control and postpaid plan processing. Analyzes sales performance to drive revenue growth and improve customer engagement. Provides excellent customer service, resolving issues quickly to maintain high retention levels.

Skills Learned

💼Sales - Intermediate
🛠General - Intermediate
Smart Communications, Inc.

Business Development Supervisor

Oct 2020 - May 2023

Supervises Smart Satellite Branches across Negros Panay, ensuring adherence to standards and sales targets. Analyzes performance data, identifies growth opportunities, and conducts reviews with branch owners. Conducts training to improve staff skills and customer experience.

Skills Learned

💼Sales - Intermediate
Smart Communications, Inc.

Assistant Store Manager

Oct 2019 - Oct 2020

Assists in daily store operations including inventory management, customer service, and sales. Analyzes performance metrics to drive revenue growth and ensure policy compliance. Resolves customer issues and helps maintain store organization to meet sales targets. Manages stock levels, coordinates replenishment orders, and ensures accurate inventory tracking.

Skills Learned

💼Sales - Intermediate
Smart Communications, Inc.

Branch Officer

Feb 2017 - Oct 2019

No specific responsibilities detailed.

Skills Learned

🛠General - Intermediate
Smart Communications, Inc.

Customer Care Officer

May 2005 - Feb 2017

Provides customer support, manages credit validation, ensures policy compliance, and handles inventory. Assists with sales, promotes products, and processes payments, maintaining financial accuracy.

Skills Learned

💼Sales - Intermediate
💰Finance - Intermediate