Cold Caller

Jun 2025 - Dec 2025

Conducted outbound calls to potential customers to generate leads and promote company services. Maintained accurate records of calls and customer feedback, contributing to sales and marketing efforts.

Customer Service Representative

Jan 2025 - May 2025

Delivered customer service support via multiple communication platforms, addressing client concerns and providing timely solutions. Maintained detailed records of customer interactions to enhance service quality and team performance.

Customer Service Representative

Jul 2024 - Nov 2024

Provided customer support through phone, chat, and email channels, ensuring high-quality service and customer satisfaction. Handled inquiries, resolved issues, and maintained communication logs to improve service efficiency.

Video Editor

Jan 2023 - Dec 2024

Edited videos for various clients on a freelance basis, utilizing video editing software to produce high-quality content. Managed project timelines, collaborated with clients to meet their vision, and ensured final products met professional standards.