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Micah

PhilippinesCountry Flag
Sales and Customer Support Specialist experienced in chat, email, and client communication.
Sales and Customer Support Specialist experienced in chat, email, and client communication.

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, PayPal, Wise

💼 Work type

Full-time

⏱️ Type speed

29 per minute

🛜 Internet speed

297 Mbps

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Pacific Standard Time

(UTC-08:00)

Experiences

Center for Global Best Practices

Marketing Specialist / Administrative Support

Jan 2024 - Jul 2026

Managed 70-100 client calls and follow-ups weekly covering registrations, inquiries, and payment confirmations. Promoted training programs and consulting services to diverse clients. Handled customer inquiries, enrollment forms, and follow-up calls with professionalism. Created marketing materials including letters, press releases, and concept briefs.

Skills Learned

📈Marketing - Intermediate
💼Sales - Intermediate
🛠General - Intermediate

Software Used

🖌️Canva
📑Google Sheets
📹Zoom
🗣️Microsoft Teams
HFJALOS Equipment Trading

Sales Executive

Jan 2024 - Jul 2026

Sold a wide range of equipment to clients across industries. Managed the entire sales process from lead generation to closing deals, handling 50–70 calls per day. Gained valuable experience in sales, marketing, and customer service. Built and maintained strong client relationships, ensuring repeat business and customer satisfaction.

Skills Learned

💼Sales - Intermediate
📈Marketing - Intermediate
🛠General - Intermediate