Tito
Details
English:
Fluent/Native
Tagalog:
Fluent/Native
Bank Transfer, PayPal, Wise
Full-time
Not specified
Not specified
Not specified
No
Eastern Standard Time
(UTC-05:00)
Experiences
Virtual Assistant
Jan 2024 - Jan 2025
Scheduled appointments, provided customer support, managed case updates and data entry, managed tenant communications, and handled scheduling and administrative tasks to ensure smooth operations and client satisfaction.
Skills Learned
Assistant Manager
May 2022 - Nov 2023
Managed tenant communications Handled scheduling and admin tasks
Skills Learned
Social Platforms Used
Software Used
Account Associate Tier II
Jul 2018 - Sep 2021
Handled customer inquiries and technical issues, delivered efficient resolutions and multi-channel support to enhance customer satisfaction and retention.
Skills Learned
Social Platforms Used
Software Used
Customer Service III
Jun 2016 - Jun 2016
Handled telecom inquiries and accounts, resolved technical, billing, and service issues efficiently to maintain high customer satisfaction.
Skills Learned
Social Platforms Used
Software Used
Customer Service Representative
Jul 2015 - Jun 2016
Handled telecom inquiries and accounts, - Resolved technical, billing, and service issues efficiently.
Skills Learned
Social Platforms Used
Software Used
Chat Support Specialist
Jan 2008 - Oct 2010
Handled chat support for account, billing, and technical issues, ensuring quick and positive issue resolution to improve customer experience.
Skills Learned
Social Platforms Used
Software Used