Telemarketing/ CSR/ TSR

Jan 2026 - Present

Performed telemarketing and customer service representative duties, engaging with customers to promote products and resolve inquiries. Delivered effective communication to support sales and customer satisfaction.

Employee

Jul 2025 - Jan 2026

Managed projects and motivated teams to produce quality outcomes. Worked closely with clients to determine requirements and deliver excellent service, demonstrating strong leadership and customer service skills.

Partner Specialist

Apr 2024 - Apr 2025

Provided specialist support to partners, ensuring excellent service delivery and client satisfaction. Managed partner relationships and coordinated with internal teams to meet client requirements and project goals.

Customer Experts

Sep 2023 - Feb 2024

Handled customer service and telemarketing tasks, addressing client inquiries and resolving issues efficiently. Delivered high-quality customer support to enhance client retention and satisfaction.

System Operator

Mar 2022 - Jul 2023

Operated and maintained system operations to ensure smooth workflow and system functionality. Coordinated with teams to troubleshoot and resolve system issues promptly.

Store Manager

Jan 2020 - Jul 2020

Managed daily store operations including staff supervision, inventory control, and customer service. Ensured store met sales targets and maintained high standards of quality and service.