Energy & Revenue Analyst / Customer Relations Officer

Jan 2026 - Present

Analyze data and generate insights to support operational and revenue decisions. Handle customer inquiries through chat and direct communication. Provide accurate information to resolve customer issues efficiently. Work with structured data, reporting, and documentation. Collaborate with teams to improve service delivery and response processes.

Administrative & Academic Support Role

Jan 2026 - Present

Reviewed and structured written materials for clarity and accuracy. Supported communication tasks including written responses and documentation. Maintained organized records and ensured smooth information flow. Demonstrated strong attention to detail in editing and written communication.