Customer Care

Oct 2025 - May 2026

Served as first point of contact for parents, students and visitors, responding to enquiries promptly and professionally. Handled front-office communication across phone, email and in-person channels, ensuring a welcoming, professional experience. Maintained accurate records of interactions and correspondence, supporting smooth daily administrative operations.

Teacher (English, Literature & Social Studies)

Sep 2025 - Oct 2025

Prepared and delivered engaging lessons and communication materials; developed and evaluated assessment content.

Media Studies & Languages Trainee

Jun 2025 - Aug 2025

Supported practical sessions in media communication, script writing and content editing. Helped learners strengthen written and verbal presentation skills.

Intern, Editorial Department

Apr 2024 - Aug 2024

Produced and proofread news content and articles; prepared scripts for broadcast. Carried out video and audio editing for broadcast-ready media content — directly relevant to digital content creation and corporate media production.

Records Management Assistant

Jan 2024 - Jan 2024

Built and maintained a records management system; performed data entry, scanning and digital filing.

Radio Technician

Sep 2023 - Apr 2024

Supported technical operations and live production, maintaining sound quality and equipment functionality.

Voter Registration Assistant

Aug 2022 - Aug 2022

Supported public registration activities and data entry for members of the public.