Virtual Assistant - Director of Client Relations’ Assistant and Team Leader for Account Management

Jan 2023 - Jan 2026

Partnered with the Director of Client Relations as the primary Account Management lead, overseeing a portfolio of client accounts. Produced and delivered comprehensive performance reports and trend analyses, translating data insights into actionable strategies to support decision-making and sustain account growth.

Content Moderator / Data Analyst

Jan 2021 - Jan 2023

Moderated content in line with policy guidelines to ensure platform safety and compliance. Maintained confidentiality in handling sensitive company, client, and user information. Drove process and tool enhancements to improve moderation efficiency and workflow effectiveness. Designed UI for e-commerce based mobile applications.