James

Philippines

4 years experience with Customer Service Representative. Offering assistance to your company.

Details

🌐 Languages

English:

Fluent/Native

Tagalog:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, Wise, PayPal

💼 Work type

Full-time

⏱️ Type speed

19 per minute

🛜 Internet speed

38 Mbps

💻 Computer specs

Not specified

📷 Webcam

🕰️ Time zone

Pacific Standard Time

(UTC-08:00)

Experiences

IQor Talisay

Customer Service Representative

Jul 2025 - May 2026

Handled customer inquiries and resolved concerns through phone, email, or chat support. Provided accurate information about products, services, and company policies. Maintained high customer satisfaction by delivering professional and timely assistance.

Skills Learned

🛠General - Intermediate

Concentrix Bacolod

Technical Advisor

Dec 2022 - Jul 2025

Provided technical support and troubleshooting assistance to customers. Diagnosed and resolved hardware, software, and connectivity issues. Maintained high customer satisfaction through effective problem-solving and communication.

Skills Learned

🛠General - Intermediate