AI Data Trainer — Generative AI

Jun 2025 - Present

Create and annotate high-quality multimodal training data (text, image, video) to enhance proprietary LLM capabilities across various business lines. Utilize Python and SQL to automate data processing workflows, optimizing annotation throughput by 15%.

Content Developer — ML Annotation

Jan 2025 - May 2025

Developed comprehensive instructional content for machine learning annotation, including text classification, NER, span annotation, and multimedia labeling tasks. Translated real-world annotation workflows into engaging training materials with facilitator guides, learner exercises, and evaluation rubrics.

Data Annotator — Medical AI

Aug 2024 - Dec 2024

Reviewed and improved AI-generated medical outputs, identifying systemic errors and opportunities for model performance enhancement through clinical documentation expertise. Extracted key information from complex medical records and compared data against source documents to detect clinical or technical errors.

AI Training Specialist

Jun 2024 - Aug 2024

Annotated sentiment and emotion data from customer service call recordings, applying nuanced understanding of sarcasm, tone, and context to enhance AI model accuracy. Supported large-scale annotation efforts enabling processing of tens of thousands of data samples for improved sentiment classification. Contributed to responsible AI practices and model explainability documentation.

Transcription & Localization Specialist

Jan 2024 - Apr 2024

Provided high-quality transcription, captioning, and dubbing across media, legal, corporate, and educational sectors using advanced ASR technology. Delivered real-time captioning and multilingual subtitling for Zoom events, educational courses, and corporate meetings.

Accessibility Transcription Specialist

Sep 2023 - Dec 2023

Transcribed documents into accessible formats including Large Print, Audio, eText, and Braille, using specialized software compliant with client SLAs. Managed concurrent projects with team members, maintaining consistency and accuracy across all deliverables.

AI Transcription Specialist

May 2023 - Jul 2024

Delivered high-accuracy AI transcription and human review for legal professionals, journalists, and researchers, achieving 99% accuracy under HIPAA and SOC 2 Type 2 compliance. Specialized in legal deposition summaries, court transcription, and e-discovery documentation using real-time transcription tools and AI summarization.

Data Entry Specialist

Jun 2022 - Apr 2023

Transcribed wage and project data from scanned PDFs into Excel spreadsheets with over 98% accuracy, capturing employee classification and hourly rates. Delivered complete survey data files within strict 10-week deadlines while managing overlapping schedules. Ensured compliance with government security and privacy requirements for Personally Identifiable Information (PII).

Customer Experience Representative

Aug 2021 - May 2022

Reduced Average Handling Time (AHT) by 12% and improved CSAT scores to 94% using AI-assisted customer service tools. Annotated conversational data, unlocking insights from voice and digital interactions through sentiment analysis and classification workflows.

Data Labeling Specialist

Sep 2020 - Dec 2020

Executed data labeling and annotation for computer vision and NLP projects, ensuring high-quality training data for enterprise-level ML applications. Collaborated with the founding team to refine labeling workflows, maintaining consistency across large-scale annotation projects.