Cashier / Dining Crew

Dec 2025 - Aug 2026

Delivered exceptional customer service by assisting guests and ensuring a positive dining experience. Processed orders and payments accurately using the POS system. Recommended menu items and upsold products to enhance customer satisfaction and sales. Managed inventory and restocked supplies to maintain operational efficiency.

Front Desk Associate

Apr 2025 - Oct 2025

Managed guest check-ins and check-outs while ensuring accurate reservation records and payment processing. Responded promptly to guest inquiries through phone, email, and in-person communication with professionalism. Coordinated room assignments and collaborated with housekeeping to ensure timely room availability. Maintained organized guest records and updated reservation systems with accuracy.

Liaison Officer/Intern

Jan 2024 - May 2024

Routed official documents and maintained accurate filing systems to support office operations. Assisted in coordinating meetings, events, and tourism-related activities. Served as a liaison officer by communicating with stakeholders and partner organizations. Supported the preparation of event materials, registration, and logistical requirements.

Travel Agency Intern

Jun 2022 - Aug 2022

Prepared detailed tour costings and quotations based on client requirements. Coordinated with hotels and suppliers to inquire about room availability, rates, and reservations. Created promotional posters and social media graphics using Canva to market tour packages. Assisted clients by providing accurate travel information and package recommendations.