Florenz
Philippines
Dont add the full stack web it's like i work on that field it just a project on schoolDetails
🌐 Languages
English:
Fluent/Native
Tagalog:
Fluent/Native
💸 Preferred way of payment
Bank Transfer
💼 Work type
Full-time
⏱️ Type speed
Not specified
🛜 Internet speed
Not specified
💻 Computer specs
Not specified
📷 Webcam
No
🕰️ Time zone
Hawaii-Aleutian Standard Time
(UTC-10:00)
Experiences
Alorica
Customer Service Associate (CSA)
Jan 2025 - Present
Handled customer inquiries via phone for a confidential retail account. Assisted with orders, returns, refunds, and account concerns. Provided clear and professional communication to resolve issues efficiently. Maintained customer satisfaction and met performance targets. Followed company guidelines and service standards in all interactions.
Skills Learned
General - Intermediate