Social Medial Helper

May 2022 - Present

Helped small shops manage WhatsApp status posts and customer replies. Created simple product descriptions and promotional messages. Assisted in monitoring customer orders and follow-ups.

Customer Service Assistant

Apr 2020 - Present

Assisted customers by answering questions about products and services. Handled customer complaints calmly and provided appropriate solutions. Processed customer orders and ensured accurate data entry. Maintained good relationships with customers through polite and professional communication.

Data Entry & Admin Assistant

Jan 2019 - Jan 2019

Assisted customers and handled inquiries politely and quickly. Entered product data accurately for 6+ years. Helped organize receipts, invoices, and stocks.