Social Media Chatter

Aug 2025 - Oct 2025

Conducted daily DM engagement of a model’s Instagram account. Adapted communication style to suit different fans and personalities. Maintained consistency in tone, messaging, and content style. Encouraged ongoing interaction through conversational and engaging responses. Managed time effectively while handling multiple conversations simultaneously.

Social Media Chatter

Mar 2025 - May 2025

Managed high-volume direct messages of a model’s Twitter account. Engaged with followers while maintaining a consistent brand voice and persona. Built rapport with fans through personalised and engaging conversations. Responded promptly to increase engagement and audience retention. Handled sensitive interactions with professionalism and discretion.

Customer Service

Jan 2024 - May 2024

Provided customer service in a fast-paced, high-pressure environment. Communicated clearly with customers to ensure accurate orders and satisfaction. Managed multiple tables while maintaining a friendly and professional attitude. Resolved customer concerns calmly and efficiently. Worked as part of a team to ensure smooth daily operations.