Public School Teacher

Oct 2024 - Present

Prepared lesson plans, learning materials, and classroom documents. Organized student records and educational files. Communicated effectively with parents, learners, and colleagues. Used digital tools such as Canva, Google Workspace, and Microsoft Office for school-related tasks. Managed multiple responsibilities while meeting deadlines.

Customer Service Representative

Feb 2015 - Oct 2016

Assisted customers through phone support, resolved customer concerns professionally and efficiently, maintained accurate customer records, and demonstrated strong communication and problem-solving skills.