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Maryjane

PhilippinesCountry Flag
-7year BPO,with technical sales and customer service
-7year BPO,with technical sales and customer service

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, PayPal, Wise

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Central Standard Time

(UTC-06:00)

Experiences

Concentrix PH

CSR

May 2022 - Jun 2026

Handled customer service responsibilities including responding to inquiries, troubleshooting issues, and maintaining high customer satisfaction. Collaborated with team members and followed quality assurance guidelines to improve service delivery.

Skills Learned

🛠General - Intermediate
VXIPH

CSR

Feb 2022 - May 2022

Provided customer service support by managing client communications, addressing concerns, and delivering solutions in a timely manner. Ensured compliance with company procedures and contributed to team goals.

Skills Learned

🛠General - Intermediate
Sitel

TSR/CSR

Mar 2019 - Dec 2021

Performed customer service representative duties including handling customer inquiries, resolving issues, and providing support to ensure customer satisfaction. Maintained communication with clients and adhered to company policies and quality standards.

Skills Learned

🛠General - Intermediate