Sales Regeneration Fulfillment Management Agent

Nov 2018 - Mar 2021

Handled sales regeneration and fulfillment management tasks, contributing to customer service and sales processes within a call center environment. Ensured customer satisfaction through effective communication and problem resolution.

Lead Technician and Costudian

Mar 2017 - Sep 2018

Led technical team and managed equipment custody during Vivo smartphone events. Utilized consultative sales approach to identify customer needs, develop solutions, and close deals, enhancing event success and customer engagement.

Computer Technician

Jan 2015 - Oct 2016

Performed hardware and software repair on desktop computers and laptops. Provided technical support and maintenance services to customers, ensuring optimal device performance and customer satisfaction.

Network Cable Installer

Feb 2014 - Nov 2014

Installed network cables and related infrastructure to support organizational IT needs. Ensured proper setup and maintenance of network systems to facilitate efficient communication and data transfer.

Messenger

Jan 2011 - May 2013

Performed messenger duties including document delivery and communication facilitation between departments and clients. Supported administrative functions to ensure smooth business operations.