Manageuse et formatrice en tchatting

Sep 2023 - Present

Managed and trained teams in chat-based customer service, improving communication skills and operational efficiency in freelance capacity.

Secrétaire médicale

Aug 2022 - Aug 2023

Performed medical secretarial duties including managing patient records, scheduling appointments, and coordinating communication between medical staff and patients.

Téléopératrice

Sep 2021 - Jul 2022

Handled inbound and outbound calls, provided customer support, and maintained client satisfaction through effective communication and problem-solving.

Conseiller client

Dec 2019 - Aug 2021

Provided customer service and support, resolved client issues, and contributed to customer retention through effective communication and service delivery.