Jassen
Philippines
Tech-savvy and adaptable with strong communication, CRM (Salesforce), AI tools, content creation, and teamwork in fast-paced environments.Details
🌐 Languages
English:
Fluent/Native
Tagalog:
Fluent/Native
💸 Preferred way of payment
PayPal
💼 Work type
Full-time
⏱️ Type speed
Not specified
🛜 Internet speed
Not specified
💻 Computer specs
Not specified
📷 Webcam
No
🕰️ Time zone
Eastern Standard Time
(UTC-05:00)
Experiences
STRAIVE
Customer Technical Support
Nov 2025 - Feb 2026
Resolved customer issues related to digital courseware with a focus on accuracy and clarity. Achieved consistently high QA scores by following guidelines and maintaining quality standards. Reviewed and analyzed customer concerns to provide clear, structured solutions. Documented cases and maintained accurate records using Salesforce.
Skills Learned
General - Intermediate
AI - Intermediate
Software Used
Slack
Canva
Capcut
Premiere Pro
Google Sheets
Notion