Customer Service Representative

Aug 2025 - Apr 2026

Provided customer service support focusing on back office escalation prevention. Managed customer inquiries and resolved issues efficiently to maintain high customer satisfaction and operational flow.

Accounting Analyst

Feb 2022 - Jul 2024

Handled accounting analysis tasks including financial data review, report preparation, and reconciliation. Ensured accuracy in financial records and supported accounting operations using Microsoft Office tools and time-management skills.

Office Staff

Aug 2018 - Feb 2019

Performed general office duties including administrative support, document handling, and coordination tasks to ensure smooth office operations. Utilized basic computer literacy and Microsoft Office tools to manage daily tasks efficiently.