Administrative Assistant & Accounts Support

May 2025 - Aug 2025

Recorded and tracked daily financial transactions including invoices and receipts. Assisted in reconciling petty cash and expense reports. Supported project teams with budgeting, procurement, and documentation. Communicated with suppliers and clients regarding payments and deliveries.

Customer Support

Jan 2025 - Mar 2026

Provided prompt and professional customer support via phone, email, and chat. Resolved customer complaints ensuring high satisfaction. Managed customer interactions using CRM systems. Handled high call volumes while maintaining service quality. Communicated product and service information clearly. Identified customer needs and delivered effective solutions.

Customer Service & Operations Assistant

Mar 2024 - Dec 2024

Supported financial operations by maintaining accurate customer records. Processed account updates, reconciliations, and data entries with high accuracy. Helped clients with inquiries related to payments, statements, and service requests. Maintained confidentiality and adhered to compliance policies.