Administrative Assistant

Jun 2015 - Sep 2023

Managed Access databases converting complex data into easy-to-interpret data. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Handled client correspondence and tracked records to foster office efficiency.

Lecturer, Computer Science

Jan 2010 - Jan 2014

Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information. Maintained interdisciplinary study as guiding principle, establishing partnerships with faculty in other departments to draw parallels with other subjects.

Computer Technician

Jan 2008 - Jan 2010

Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed. Used diagnostic tools to identify hardware failures and replace non-functional components. Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.