Charles
Philippines
With 2-year BPO experience.
Customer Service Representative in Health Care, Hotel Reservations and a Content moderation RaterDetails
🌐 Languages
English:
Fluent/Native
Tagalog:
Fluent/Native
💸 Preferred way of payment
Bank Transfer
💼 Work type
Full-time
⏱️ Type speed
Not specified
🛜 Internet speed
Not specified
💻 Computer specs
Not specified
📷 Webcam
No
🕰️ Time zone
Pacific Standard Time
(UTC-08:00)
Experiences
Concentrix Philippines
Advisor I, Customer Service
Apr 2025 - Feb 2026
Delivered customer service and support as an Advisor I, handling client concerns and providing solutions. Utilized communication and teamwork skills to collaborate effectively and meet service goals.
Skills Learned
General - Intermediate
Teleperformance (TP) Philippines
Customer Service Representative
Oct 2023 - Oct 2024
Provided customer service support, addressing client inquiries and resolving issues efficiently. Maintained clear communication and ensured customer satisfaction through active listening and problem-solving skills in a fast-paced environment.
Skills Learned
General - Intermediate