Sales Executive

Jan 2025 - Jan 2026

Generated new sales opportunities through outbound calls, actively sold and up-sold services using consultative sales approach, maintained sales pipeline to meet KPIs. Built and nurtured client relationships, followed up to ensure satisfaction and identify upselling opportunities. Recorded sales activity in CRM, tracked progress against targets, supported sales team with insights.

Sales Development Representative / Sales Admin

Mar 2024 - Dec 2024

Identified and researched tech companies for potential services, conducted email marketing outreach via Mailshake, scheduled meetings with sales team. Maintained CRM pipeline and followed up with potential clients. Collaborated with sales team to communicate value propositions, managed sales metrics reporting including open and close rates.

Sales Development Representative

Sep 2021 - Mar 2024

Maintained daily logs of emails, entered data into CRM, built relationships with companies to ensure smooth business. Generated reports and performed administrative tasks. Responded to customer inquiries and provided technical support via phone, email, live chat, or ticketing system. Diagnosed technical issues and offered solutions, assisted clients with troubleshooting and configuration.