Customer Service Representative

Jan 2026 - Present

Handled high-volume inbound calls covering account management, billing questions, order status, and service requests with accuracy and professionalism. Delivered bilingual (English/Tagalog) support maintaining strong customer satisfaction scores. Logged and tracked cases in CRM systems, ensuring accurate records and adherence to company standards.

Electrical Technician

Jan 2026 - Present

Diagnosed and repaired heavy motors, generators, and electrical wiring for industrial and business clients. Supported large companies with troubleshooting and maintenance of heavy equipment. Adapted quickly to new machinery and repair techniques, developing a systematic approach to problem-solving. Strengthened teamwork and time-management skills coordinating repair jobs under deadline.

Food & Beverage Service Trainee

Jan 2026 - Present

Supported hospitality operations, developing customer interaction and multitasking skills in a service-oriented environment. Gained experience in teamwork, time management, and attention to detail under real-time service demands.

Pilot Trainee

May 2017 - Jun 2017

Completed flight training covering aviation fundamentals and flight safety protocols. Developed discipline, focus, and structured decision-making applicable to technical and support roles.