Account Manager

Nov 2023 - Mar 2025

Managed portfolio of key accounts, fostering long-term relationships through regular, strategic communication. Tracked financial transactions for accounts, ensuring accurate billing and timely payment. Chased overdue payments and distributed invoices for up-to-date accounting. Re-engaged customers from dormant accounts, successfully increasing overall revenue.

Temporary Team Manager

Nov 2021 - Mar 2023

Conducted regular performance evaluations, providing constructive feedback and personalized development plans for team members. Facilitated weekly team meetings to discuss progress, address challenges, and set actionable goals for upcoming projects. Monitored staff performance and developed improvement plans to maintain high service standards.