Trust and Safety Associates CL 12

Mar 2025 - May 2026

Trust and Safety New Associates CL 13

Oct 2020 - Feb 2025

Reviewed and analyzed user-generated content to ensure compliance with community guidelines, policies, and legal standards. Identified scam and fraud content including Money, Job, Romance, and Investment Scams. Detected and restricted fake accounts and accounts taken over by unauthorized users.

Web Advisor

Jan 2020 - Jul 2020

Troubleshot website issues related to WordPress and content management software, including file and MySQL database management, DNS, SSL, and Dedicated IP. Provided excellent customer service and problem resolution, selling services and memberships via chat.

Automatic Optical Inspector

Apr 2019 - Dec 2019

Assisted engineers by preparing materials and operating manufacturing machines. Inspected products to ensure no defects were present. Repaired and replaced damaged materials in products to maintain quality standards.

Customer Service

Nov 2017 - Apr 2019

Responded to customer inquiries via phone, email, and chat. Resolved customer complaints and issues in a timely and professional manner. Assisted and escalated client complaints about loan payments.

Cashier

Nov 2016 - May 2017

Provided positive customer experience with fair, friendly, and courteous service. Registered sales on a cash register by scanning items and totaling customers’ purchases.