Cartrack-Relationship Manager - Corporate

Dec 2025 - Apr 2026

Conducted cold calling and actively prospected to generate new business opportunities focusing on corporate clients in logistics, construction, and government sectors. Built and maintained long-term relationships with executive-level decision-makers. Delivered presentations and demos of SaaS-based fleet management platform emphasizing ROI, safety, and operational efficiency.

Appointment Setter- AT&T Telecommunication

Dec 2023 - Aug 2025

Performed outbound calls, cold calling, prospecting, qualifying leads, closing deals via phone, appointments, and contracts. Managed data entry tasks. Sold AT&T enterprise IP and data services including fiber optic solutions to businesses. Collaborated with AT&T teams to serve key clients, driving revenue, customer satisfaction, and network asset ROI.

CSR- WFH - Financial account - USA

Nov 2021 - Nov 2023

Supported USA customers in setting up Go2Bank and Dayforce accounts, highlighting benefits for direct deposit members. Analyzed transactional and data entry data to improve customer experience and product offerings. Communicated project status and issues to ensure timely outcomes. Utilized Salesforce CRM and phone-integrated Ujet and Twilio for customer support.

CUSTOMER CARE REP - Healthcare account - USA

Jul 2019 - Mar 2020

Handled outbound and inbound calls supporting clients' plan design accounts and medication coverage for Medicare Part D. Offered alternative medication solutions, advised on prior authorizations, facilitated doctor consultations, provided drug pricing and coverage details, managed file requests, resolved drug coverage issues, and explained plan deductible stages.

SENIOR SALES ASSOCIATE - Fashion Boutique

Oct 2007 - Nov 2018

Drove sales and enhanced client relationships in luxury fashion boutiques, consistently exceeding targets. Advised clients on wardrobe selections using deep knowledge of luxury brands. Managed store operations including stock replenishment and inventory control.

STORE INCHARGE - Lifestyle Concept

May 2005 - May 2007

Supervised daily store operations including opening/closing and staff deployment. Handled complex customer complaints, exchanges, and returns ensuring premium service. Monitored POS counters for efficient checkout and improved conversion. Conducted daily stock counts, processed shortages/damages, and managed merchandise intake and replenishment.