Inside Sales Representative

Dec 2025 - Mar 2026

Handled inbound and outbound calls and chat to support the doctor’s office. Processed prescription-related inquiries. Communicated product or service information clearly. Coordinated with pharmacies, healthcare providers, and internal teams to ensure timely order fulfillment. Followed up on pending orders and documentation. Maintained accurate records. Resolved issues professionally.

Online Activity Specialist

Apr 2023 - Jul 2023

Posted and updated content such as reviews. Built a positive online presence. Assisted in creating simple marketing or promotional campaigns. Ensured all online activities followed company guidelines and policies. Identified trends and suggested ways to improve online engagement. Handled basic editing in WordPress.

Customer Service Representative

Jun 2021 - Jan 2022

Responded to customer inquiries via phone. Provided accurate information about products, services, and policies. Handled customer complaints and found appropriate solutions. Maintained a professional and friendly attitude. Processed orders, returns, and account updates. Recorded customer interactions and updated system information. Followed up to ensure issue resolution.

Cashier

Apr 2019 - May 2021

Greeted customers politely. Scanned items and processed purchases accurately. Handled cash, credit, and other payment methods. Gave correct change and issued receipts. Answered customer questions about products or prices. Maintained a clean and organized checkout area. Assisted with bagging items. Handled returns and exchanges following company policies.

Sales Staff

Jun 2018 - Apr 2019

Greeted and assisted customers professionally. Understood customer needs and recommended suitable products. Explained product features, prices, and promotions. Achieved sales targets and contributed to team goals. Maintained product displays and organization. Handled customer inquiries and resolved concerns. Kept up-to-date with product knowledge. Monitored stock levels and reported shortages.

Sales Associate

Nov 2016 - May 2018

Greeted customers and provided helpful assistance. Understood customer needs and recommended products. Explained product features, benefits, and pricing. Assisted customers in purchasing decisions. Achieved individual and team sales targets. Maintained clean and attractive product displays. Restocked shelves and monitored inventory. Handled customer inquiries and complaints professionally.

Checker

Feb 2016 - Jul 2016

Inspected items for correct pricing and quality. Verified scanned items and quantities at checkout. Assisted in checking and packing purchases. Ensured all items were properly recorded before payment. Monitored for errors or discrepancies. Helped prevent losses by being attentive. Maintained accuracy and attention to detail. Assisted customers politely. Kept checkout area clean and organized.

Office Assistant | On the Job Training (300hrs)

Aug 2015 - Oct 2015

Performed general clerical tasks such as filing, photocopying, and data entry. Answered phone calls professionally. Greeted and assisted visitors or clients. Organized and maintained office files and documents. Monitored and ordered office supplies. Supported staff with administrative tasks. Handled incoming and outgoing mail or deliveries. Ensured office cleanliness and smooth operation.

Cashier

Dec 2014 - May 2015

Greeted customers warmly and took orders accurately. Operated cash register and processed payments including cash, card, and mobile. Provided correct change and issued receipts. Answered questions about menu, promotions, and meal options. Upsold items such as drinks and sides. Coordinated with kitchen staff to ensure correct order preparation. Packed and handed out orders.