Coordinator Track 1, 2 and 3

Nov 2024 - Nov 2025

Responded to patient inquiries regarding billing, medications, shipments, and membership concerns through email, messaging platforms, and phone calls while maintaining professionalism, accuracy, and empathy. Investigated and resolved issues by coordinating with internal departments, ensuring timely updates and effective solutions.

On the Job Trainee

Oct 2024 - Nov 2024

Performed basic automotive maintenance tasks including oil changes, tire replacement, wheel alignment, and brake inspections while following proper safety and service procedures. Assisted senior technicians in identifying and diagnosing vehicle issues, preparing tools and equipment, and ensuring efficient workflow within the service area.