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HAZEL

PhilippinesCountry Flag
General Virtual Assistant / Customer Support Specialist
General Virtual Assistant / Customer Support Specialist

Details

🌐 Languages

English:

Fluent/Native

Tagalog:

Fluent/Native

💸 Preferred way of payment

PayPal, Bank Transfer, Wise

💼 Work type

Part-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Eastern Standard Time

(UTC-05:00)

Experiences

Outsourced Doers

General Virtual Assistant

Sep 2021 - Mar 2023

Provided virtual assistant services remotely, supporting various administrative and operational tasks to ensure smooth business processes and client satisfaction.

Skills Learned

🛠General - Intermediate
Wholesale Property Depot

Real Estate Cold Caller - Part time

Apr 2019 - Apr 2021

Conducted cold calls to potential clients in the real estate sector, generating leads and setting appointments to support sales efforts.

Skills Learned

💼Sales - Intermediate
🛠General - Intermediate
Convergys Bacolod - Time Warner Cable NYC

Technical Support Representative

Dec 2011 - Jun 2014

Provided technical support to customers, troubleshooting issues and resolving inquiries related to cable services, ensuring customer satisfaction and retention.

Skills Learned

🛠General - Intermediate
Placidway Medical Tourism

Cold Caller/Appointment Setter/Email Support

Jan 2011 - Dec 2011

Handled cold calling, appointment setting, and email support tasks to facilitate client engagement and streamline communication for medical tourism services.

Skills Learned

💼Sales - Intermediate
🛠General - Intermediate
Transcom Bacolod - Sears Catalogue, Canada

Customer Support Representative

Jul 2009 - Sep 2010

Delivered customer support services, addressing inquiries and resolving issues for Sears Catalogue customers, enhancing customer experience and loyalty.

Skills Learned

🛠General - Intermediate