Chat Moderator

Jan 2025 - Nov 2025

Keeping conversations friendly Helps clients with inquiries or issues Enforce creators rules

Spa & Recreation Receptionist, Front Desk Assistant and Reservation Agent

Jan 2021 - May 2024

Welcomed guests professionally and analyzed their needs to ensure satisfaction. Managed shifts and scheduled guest reservations. Processed payments using POS machine. Organized reception files and maintained cleanliness. Handled calls and emails from internal and external guests. Filed records neatly and raised requisitions for reception supplies.

Beauty Therapist/Receptionist

Dec 2019 - May 2021

Analyzed client needs and advised on beauty products. Maintained tool sterilization and managed stock. Scheduled appointments and coached new employees. Served as a buddy trainer to support staff development.

Waitress and Receptionist

Jul 2018 - Nov 2019

Welcomed customers in a friendly and professional manner. Made menu recommendations and informed guests about daily specials. Took accurate food and drink orders using POS machine. Carried dirty kitchenware for cleaning and served meals and drinks according to hotel standards.