Admin Specialist

Apr 2025 - Feb 2026

Provided administrative support for Health, Safety and Environmental (HSE) and Business Services teams, performed timely reporting and data entry, supported safety systems, managed procurement activities including purchase requisitions and invoice reconciliation in SAP, maintained site registers and filing, handled LMS induction queries, supported site travel admin and onboarding, organized PPE...

Wealth Support Associate

Nov 2022 - Feb 2025

Managed client files for advisors, communicated with advisors to confirm trade inputs, identified administrative problems by reviewing customer investments on custodian websites, handled cash and prepared monthly and quarterly reports for clients in a timely manner.

Customer Support Representative

Oct 2022 - Oct 2024

Managed customer parking reservations, edited inventory for partnered facilities, resolved customer concerns promptly, built rapport to promote annual memberships and reservations, and managed and updated client portfolios.

Licensed Financial Advisor

Mar 2021 - Oct 2022

Prospected clients from bank and self-generated leads, set appointments, conducted needs analysis to identify client financial needs, provided financial advice on insurance, investment, cash management, and tax strategies, reviewed client accounts regularly, presented proposals, prepared financial documents, maintained client contact, and built client base.

Customer Service Representative

Jan 2020 - Dec 2020

Managed inbound interactions for service, sales, and technical support, communicated with customers via calls and messaging, identified sales opportunities, handled complaints and provided timely resolutions, researched connectivity and billing issues, booked and installed new services, and assisted customers with postpaid plan renewals and new plans.

Customer Service Representative

Apr 2019 - Dec 2019

Evaluated member account information and concerns, completed sales and created customer loyalty for eBay sellers, negotiated pricing bids and offers, handled inbound and outbound calls, assisted customers with listing, selling, account registration, PayPal linkage, troubleshooting, policies, promotions, shipping, returns, and other platform features.

Trainee/On Job Training (Sales Associate)

Apr 2018 - Jun 2018

Provided customer service by directing customers to products, performed stocking, organizing, and cleaning duties as requested by management, collaborated with managers to ensure customer satisfaction, and answered questions about goods.