Loan Admin

Apr 2024 - Apr 2026

Assisted broker in full assessment of loan applications and documentation. Communicated efficiently with brokers, lenders, and clients via phone and email. Managed documentation, compliance checklists, valuations, and pricing requests. Indexed and reviewed client documents such as payslips, bank statements, and contracts. Reviewed credit reports, pricing, modeling servicing, and expense analysis.

Administrative Assistant

Dec 2021 - Oct 2022

Responded to daily queries from tenants, management, and employees via phone and email. Allocated tasks to security and utility officers. Prepared and submitted reports to managers. Organized company events and led reports and presentations from various departments. Prepared and applied for government license documents.

Loan Processing Officer

Jul 2021 - Apr 2024

Handled pre-credit, settlement, and post-settlement operations. Assessed and reviewed loan documentation, prepared and issued documents. Managed requests for discharges and settlement bookings including input of payout data and PEXA mortgages. Addressed settlement inbox queries regarding outstandings, clarifications, and loan restructuring. Assisted in training team leaders.

Production Assistant

Sep 2018 - Sep 2019

Managed inventory of daily orders, sales, and logistics. Coordinated events including bazaars ingress and egress. Handled customer correspondence through emails and software applications.