Food and Beverages Supervisor

Jan 2023 - Present

Supervise daily food and beverage operations, ensuring high service standards. Coordinate staff schedules and monitor performance to meet operational targets. Ensure compliance with hygiene, safety, and hotel service policies. Handle guest inquiries, complaints, and service recovery professionally. Support management in inventory control and cost efficiency.

Bar Manager

Jan 2018 - Jan 2019

Managed bar operations, stock procurement, and inventory reconciliation. Supervised bar staff and ensured excellent customer service delivery. Maintained hygiene and safety standards within the bar area.